Privacy policy

Processing of Personal Data

Who are we?

The Ardonagh Group Limited is a holding company; the Data Controller for information you provide in respect of insurance services will be the group company you contract with. Please visit our Business Portfolio page for information about the single companies that make up The Ardonagh Group, their Data Protection Officer contact information and website address where you will be able to find their individual Fair Processing Notices which inform you of;

  • How your information is used and the purpose of processing
  • The sources of personal information we process
  • Who personal information may be shared
  • How long personal information is kept
  • The rights you have regarding your personal information under current data protection law

More details on your rights can be found at the Information Commissioner’s Office website: www.ico.org.uk/for-the-public

Whichever part of the group your contract with, the privacy and security of your information is important to us.

 

Disclosure of information to third parties by The Ardonagh Group Limited

In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. If The Ardonagh Group Limited (or any of its subsidiary companies) or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets.

Further detail regarding how information is used and shared with third parties is provided in the Fair Processing Notice or privacy statement issued by The Ardonagh Group company you contract with.

We may of course be obliged by law to pass on your information to the police or any other law enforcement body, or statutory or regulatory authority.

 

Use of this website (www.ardonagh.com)

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. We may also use ‘cookies’ to monitor how people use our website.

Session Cookies

Session cookies are used to remember details during a single visit to our website; they expire as soon as you leave our website. The The Ardonagh Group Limited uses these cookies to remember the information you have entered from page to page. We deem these session cookies as necessary to the working of the website. If these are disabled then various functions of the website may not work to your satisfaction.

Persistent Cookies

Persistent cookies are used for website analytics and reporting. We use this information to ensure the website works properly for customers and to understand how the site is being used in order to improve your experience. User data is anonymous.

Third Party Cookies

Third party cookies are used to track where you have come from, for example if you were referred to us by another website by collecting anonymous data. This lets us reward some external websites for referring customers to us.

You’ll sometimes see our advertising or special offers on other websites. Cookies provided by the other website or advertising network can tell us how effective this is. For example, if you click on one of our advertisements, the website owner might use a cookie to tell us that you came from their site.

Cookies by themselves can’t be used to find out the identity of any user. The information is completely anonymous and doesn’t contain any of your personal data. Unless you choose to tell then, the third party sites will never know who you are even if they assign you a browser cookie.

Cookie Consent Policy

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete The Ardonagh Group Limited cookies having visited this site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

Email Tracking

In order to check whether emails we send are effective we will sometimes use tools that show us which emails have been opened, respondedto or forwarded.